• Support all standard desktop software and hardware devices.
• With basic programming understanding to support clients with custom application tuning and configuration
• Provide desk side support Services for ad hoc customer training and how-to assistance.
• Initiate all requests, other than break/fix, for services provided by the Technology Support Services team through Service Request System (SRS)
• Provide assistance to user requests for help, clarification and incident resolution.
• Provide basic "how to" assistance for standard desktop productivity software
• Troubleshoot/diagnose and repair equipment, restoring it to good working order utilizing warranties wherever possible. Approval of early "refresh" replacement for problematic off-warranty devices
• Ensure O/S software (Windows XP, Vista etc.) and productivity applications are available to employees and contracted personnel.



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As of Mon, 20 Nov 2017 21:58:44 GMT

1000 PKR = 2.869 KWD
1 KWD = 348.590 PKR

Al Muzaini Exchange Company

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